Technology Partner

This is a fully remote position, open to applicants in North Carolina, +2 more states.

📋 Description

• Oversee support tickets related to essential business systems

• Assist with the administration of designated platforms

• Facilitate vendor follow-ups and track issues

• Aid in system implementations by helping with documentation and training

• Participate in business analysis activities and gather user requirements

• Maintain project trackers and coordinate various tasks

• Assist in change management for system updates

• Create and deliver training materials

• Document standard operating procedures (SOPs) and keep system documentation up to date

⛳️ Requirements

• Highly organized and proactive individual

• Previous experience in supporting technology solutions

• Competence in managing system support tickets

• Skills in coordinating vendor follow-ups

• Familiarity with business analysis activities

• Strong project management skills

• Experience with system implementations

• Proficient in documenting operational workflows and identifying improvement opportunities

🏝️ Benefits

• Competitive base salary with opportunities for monthly commissions or bonuses

• Generous paid time off (PTO) and holidays

• Comprehensive healthcare benefits

• Dog-friendly office environment (yes, really!)

• A people-first culture centered on collaboration, accountability, and shared growth