
Technical Writer
Posted 6 days ago

Posted 6 days ago
This is a fully remote position, open to applicants in Lithuania.
• Develop and uphold high-quality documentation aimed at customers, such as release notes, Knowledge Base articles, configuration guides, and API/integration documentation;
• Transform Jira tickets, developer notes, QA feedback, and internal technical discussions into precise, user-friendly manuals;
• Collaborate with Product, Development, QA, Support, and Customer Success teams to collect technical requirements and proactively address information gaps;
• Critically evaluate source materials to accurately distinguish between delivered functionality and unresolved issues or incomplete features;
• Ensure all documentation accurately represents delivered behavior, necessary actions, configuration impacts, and upgrade considerations.
• Demonstrated experience in crafting technical documentation for enterprise software or SaaS platforms
• Strong capability to comprehend and document configurations, APIs, integrations, workflows, and UI behaviors
• Proven track record of successfully transforming complex technical source material into clear, accurate customer-facing documentation
• Excellent written communication skills with a keen attention to detail (including paths, properties, defaults, and limitations)
• Strong collaboration abilities and the confidence to ask follow-up questions to clarify unclear or unsupported information
• Experience working within global, multi-cultural, remote-first R&D environments.
• Health Insurance
• Flexible working hours
• Accident Insurance
• Monthly sports allowance
• Quarterly wellness days
• Bonus incentive Plan
• Annual leave as per local law
Gainwell Technologies
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