Technical Writer

This is a fully remote position, open to applicants in Lithuania.

📋 Description

• Develop and uphold high-quality documentation aimed at customers, such as release notes, Knowledge Base articles, configuration guides, and API/integration documentation;

• Transform Jira tickets, developer notes, QA feedback, and internal technical discussions into precise, user-friendly manuals;

• Collaborate with Product, Development, QA, Support, and Customer Success teams to collect technical requirements and proactively address information gaps;

• Critically evaluate source materials to accurately distinguish between delivered functionality and unresolved issues or incomplete features;

• Ensure all documentation accurately represents delivered behavior, necessary actions, configuration impacts, and upgrade considerations.

⛳️ Requirements

• Demonstrated experience in crafting technical documentation for enterprise software or SaaS platforms

• Strong capability to comprehend and document configurations, APIs, integrations, workflows, and UI behaviors

• Proven track record of successfully transforming complex technical source material into clear, accurate customer-facing documentation

• Excellent written communication skills with a keen attention to detail (including paths, properties, defaults, and limitations)

• Strong collaboration abilities and the confidence to ask follow-up questions to clarify unclear or unsupported information

• Experience working within global, multi-cultural, remote-first R&D environments.

🏝️ Benefits

• Health Insurance

• Flexible working hours

• Accident Insurance

• Monthly sports allowance

• Quarterly wellness days

• Bonus incentive Plan

• Annual leave as per local law