Technical Success Manager I

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Foster customer engagement and ensure value realization through the platform.

• Maintain project milestones and optimize customer satisfaction.

• Conduct tailored training sessions and develop resources for users.

• Actively engage with customers to reduce churn risks.

• Establish strong relationships with technical stakeholders and comprehend their objectives.

• Partner with the sales team to identify and cultivate expansion opportunities.

⛳️ Requirements

• Extensive technical knowledge in Kubernetes.

• Familiarity with Cloud platforms (AWS, Azure, or Google Cloud Platform Certified).

• Comprehensive understanding or practical experience with programming languages including Java, PHP, .NET, Ruby, Node.js, Python, or SQL.

• Demonstrated success in customer-facing technical roles (Pre-Sales/Post-Sales).

• Exceptional communication skills to articulate complex technical ideas.

• Proficient in building and nurturing relationships with technical stakeholders.

• A proactive, solution-focused mindset towards customer challenges.

🏝️ Benefits

• Health insurance.

• Flexible working hours.

• Professional development opportunities.