Technical Solutions Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee all pre-sales technical interactions, which include discovery, requirements definition, and solution architecture design.

• Create and present engaging product demonstrations and technical presentations customized to meet prospective customer needs.

• Act as the main technical subject matter expert throughout the sales process for both Commercial and Field Accounts.

• Offer technical direction and support to the Technical Engagement Managers to guarantee effective customer onboarding and program implementation.

• Address and resolve intricate technical escalations from internal customer-facing teams.

• Work closely with Product and Engineering teams to convert customer insights and technical deficiencies into future product specifications.

• Partner with Sales, Partners, and Marketing teams to produce technical materials, best practices, and training for enablement.

• Keep an expert-level understanding of the company's product offerings, the technology behind them, and the competitive environment.

⛳️ Requirements

• Over 5 years of experience in a customer-oriented technical position such as Solutions Architect, Sales Engineer, or Technical Program Manager.

• Proven capability to lead technical conversations and design solutions for enterprise-level clients.

• Established skill in converting complex technical ideas into clear business-value propositions.

• Familiarity with CRM software, project management applications, and the creation of technical documentation.

• Demonstrated knowledge in Offensive Security, especially in Penetration Testing and/or Red Teaming.

🏝️ Benefits

• At Bugcrowd, we are committed to fairness and equality, fostering an environment that enables our team members to perform at their highest potential. Our compensation philosophy aims to build a collaborative community that rewards, attracts, and retains top talent.