Technical Solutions Consultant

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Collaborate directly with Area Sales Directors/Managers and Digital Sales Representatives to identify, engage, and cultivate trusted, long-term relationships with regional IDNs and hospital-level IT and digital stakeholders to facilitate the implementation of new and upgraded digital solutions.

• Take ownership of the process for engaging with customer technical review boards, data and AI governance, and networking teams.

• Assist in post-go-live digital solution adoption by intervening to maintain customer confidence and ensure the long-term successful use of digital solutions.

• Equip Field Service teams and partner functions for initial success by providing accurate documentation in business systems, validated configurations, and timely, comprehensive communication.

• Cultivate and sustain a profound technical understanding of Intuitive’s digital portfolio while proactively synthesizing and conveying field insights and customer feedback to Product and Engineering teams to influence roadmap direction.

⛳️ Requirements

• Over 6 years of experience in medical technology implementation, IT consulting, or digital transformation within the healthcare sector.

• Strong knowledge of cloud-hosted SaaS platforms, healthcare data security, and networking infrastructure.

• Proven experience in account management or direct collaboration with capital sales.

• Exceptional written and verbal communication skills for engaging with all levels of stakeholders – operational, clinical, and technical.

• Bachelor’s Degree.

🏝️ Benefits

• Competitive salary.

• Employee assistance program.

• Health insurance.

• Retirement plans.

• Paid time off.

• Flexible work arrangements.

• Professional development opportunities.