
Technical Service Manager
Posted 4 hours ago

Posted 4 hours ago
β’ Serve as a subject matter expert in pest control strategies for designated market segments and lines of business.
β’ Tasked with developing and assisting Operations in the execution of top-tier service delivery protocols and processes.
β’ Aids Operations in addressing service quality concerns, pest infestations, and customer satisfaction issues through data analysis, site evaluations, troubleshooting, coaching, and the creation and implementation of corrective action plans.
β’ Mentors and enhances the pest control expertise and skills of Operations leaders to facilitate the development and coaching of Technicians.
β’ A four-year degree in biological sciences, ideally in entomology or related fields, is preferred but not mandatory.
β’ Board Certified Entomologist (BCE) or Associate Certified Entomologist (ACE) is preferred.
β’ At least 5 years of relevant structural pest management experience is required.
β’ Over 2 years of field experience in Structural Pest Management.
β’ A minimum of 1 year of management experience is required.
β’ Proven project management capabilities.
β’ Strong skills in change management.
β’ Excellent written and verbal communication skills, including the ability to deliver formal presentations.
β’ Proficient in both quantitative and qualitative analytical skills.
β’ Immediate coverage starting on Day 1 for Full-Time Colleagues - No Waiting Period!
β’ Comprehensive health benefits including Medical, Dental, Vision, Disability, and Life Insurance, among others.
β’ 401(k) retirement plan featuring company-matching contributions.
β’ Tuition Reimbursement benefits available for Full-Time Colleagues.
β’ Vacation and sick days provided.
β’ Company-paid holidays and floating holidays offered.
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