Technical Sales Support Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee technical training for clients and local Epta entities during client visits.

• Facilitate remote assistance via digital platforms.

• Execute digital training initiatives, including eLearning and video tutorials.

• Assist the client technical department in integrating Epta solutions.

• Help clients manage warranty requests and/or spare parts orders through our portal.

• Enhance customer satisfaction by showcasing Epta solutions, focusing on technical features and innovation.

• Gather market insights and understand client requirements.

• Collaborate with internal teams to refine Epta solutions based on client feedback.

• Drive sales initiatives and promote all products and services related to new equipment.

⛳️ Requirements

• Professional experience in a similar role: 1 to 3 years.

• Management background: preferably within the vending sector, horeca, and/or equipment installation.

• Highest level of education: High school diploma or ITS (electronics or technical specialization).

🏝️ Benefits

• Join Epta in this permanent position, where you'll enjoy a fantastic mix of cutting-edge technologies and a progressive workplace culture.

• We prioritize development opportunities! Participate in various training programs through our Epta Academy and external training partners.

• Epta offers the possibility of remote work whenever feasible, along with the provision of necessary technical equipment.

• Achieve an ideal work-life balance with our flexible working hours.

• Contribute to society: Join our volunteering initiatives and help create a positive impact in the world.