Technical Sales Specialist – Sample Prep

This is a fully remote position, open to applicants in New Jersey, +4 more states.

📋 Description

• Efficiently and promptly addresses customer inquiries, clarifying their business challenges and serving as a technical resource throughout the entire sales process.

• Cultivates relationships at various levels and across all stakeholders to establish initial technical credibility with accounts.

• Prepares and delivers engaging, compelling, and targeted technical demonstrations, including presentations of molecular biology instrumentation.

• Possesses adequate technical and business knowledge to present an appealing value proposition to clients.

• Understands the strengths and weaknesses of major competitors and contributes to the development of effective strategies to seize opportunities and overcome challenges.

• Develops a territory business plan and regularly updates it in response to business and market developments.

• Achieves assigned territory sales targets by proactively reaching out to both existing and potential new customers through field visits, email, phone calls, and other means.

• Cultivates existing customer relationships with a focus on increasing overall revenue and reagent sales through both existing and newly placed instrumentation.

• Researches accounts and utilizes historical sales data and market trends to drive new business initiatives.

• Collaborates closely with sales counterparts and distribution representatives to create specific account growth strategies, account mapping, and penetration plans.

• Gathers, processes, and shares competitive intelligence and market feedback to support the evolution of our offerings and strategies.

• Provides necessary forecasting and reporting on a weekly, monthly, and quarterly basis.

• Manages multiple tasks simultaneously and balances workload based on priority.

• Adapts quickly to change while maintaining effectiveness and efficiency.

⛳️ Requirements

• Bachelor's degree in any life science discipline.

• Over 3 years of technical sales experience, ideally within the life science research sector serving academic, industrial, medical school, hospital, government, biotech, and/or biopharmaceutical accounts is highly preferred.

• Must possess hands-on experience with sample preparation lab techniques through prior work experience and/or education.

• A minimum of 5 years of work-related experience.

• Customer-focused - Driven by the desire to deliver an exceptional customer experience.

• Outstanding presentation, communication, influencing skills, and a natural aptitude for business.

• Willingness to challenge and collaborate across multiple departments.

• Ability to establish high levels of credibility and foster positive professional relationships with customers, peers, and senior management.

• Flexibility with remote working arrangements and the ability to travel 50-75% of the time.

• Driven, motivated, and an exceptional teammate with a high level of emotional intelligence.

• Commits to honoring obligations and strives for positive professional relationships with customers, colleagues, and leadership.

🏝️ Benefits

• Flexible working hours with the option to work from home.

• Competitive salary.

• Sales incentive plan bonus scheme.

• Healthcare benefits.

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement.

• At least 120 hours of paid time off (PTO).

• 10 paid holidays each year.

• Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave).

• Accident and life insurance coverage.

• Short- and long-term disability insurance.

• Retirement and savings programs, including our competitive 401(k) U.S. retirement savings plan.

• Employee Stock Purchase Plan (ESPP) that allows eligible colleagues to purchase company stock at a discounted rate.