This is a fully remote position, open to applicants in Poland.

📋 Description

• Collaborating with account teams to assess customer architecture and provide top-tier solutions.

• Ensuring customer success by emphasizing best practices and aiding in the development of a long-term web performance and security strategy.

• Working cross-functionally to evaluate and guarantee integration efficiency, deliver exceptional service, and foster customer engagement.

• Recognizing service enhancements and potential issues to promote continuous improvements in the quality of customer service.

• Engaging in internal projects to contribute to best practices, enhance our methodology, and improve integration quality.

• Mentoring and coaching team members to share expertise and support team development.

⛳️ Requirements

• Proven experience in a customer-facing role within the IT sector.

• Familiarity with web technologies such as HTTP/DNS or other web development methodologies and languages.

• Excellent communication skills with the ability to present to diverse stakeholders.

• Capability to serve as a technical consultant, fostering trusted relationships with stakeholders at various levels.

• Experience in managing and delivering technical projects while handling multiple priorities simultaneously.

• Enthusiastic about collaborating as part of a global team with a genuine can-do attitude.

🏝️ Benefits

• Development opportunities

• Opportunities to learn and grow

• Mentoring programs

• Internal events like the APEX Expo

• Tools such as LinkedIn Learning