Technical Program Manager – Vulnerability, Configuration & Attack Surface Management

atServiceNowRemoteUS flagFloridaFull-timeTechnical Program ManagerSeniorLead$171.9k – $300.8k/year

Posted Oct 30

This is a fully remote position, open to applicants in Florida.

πŸ“‹ Description

β€’ Oversee the OKR and epic portfolio within Vulnerability Management, Configuration Management, and Attack Surface Management.

β€’ Develop, enhance, organize, and monitor the status of the portfolio.

β€’ Lead the reprioritization process as scope and demand evolve, and convey trade-offs to stakeholders.

β€’ Ensure alignment of each team’s agile funnel with current priorities and expected delivery dates.

β€’ Monitor dependencies, risks, and blockers across teams, driving resolutions or escalating issues promptly.

β€’ Generate executive-ready reports on status, risks, and progress.

β€’ Conduct gate reviews and make go/no-go decisions for significant milestones.

β€’ Assess team capacity against conflicting priorities and raise any conflicts at an early stage.

β€’ Establish repeatable standards such as OKR governance and templates for intake and planning.

β€’ Define success metrics for ASM and provide regular updates to leadership.

β€’ Minimize program coordination tasks for managers and engineers.


⛳️ Requirements

β€’ Proven experience in leveraging or critically evaluating the integration of AI into work processes, decision-making, or problem-solving.

β€’ 12+ years of experience in program or project management within software, security, or infrastructure organizations, or equivalent experience through education.

β€’ Demonstrated success in managing multi-team programs with competing priorities and dependencies.

β€’ Proficient knowledge of agile delivery practices, including backlog management, epic, and sprint planning within enterprise tools like ServiceNow Agile.

β€’ Experience in managing OKRs and linking delivery to measurable outcomes.

β€’ Exceptional written and verbal communication skills, including the ability to report at the executive level.

β€’ Capability to influence and align teams without direct authority.

β€’ Preferred: experience in security operations, vulnerability management, configuration or compliance management, CMDB, or attack surface and exposure management.

β€’ Preferred: understanding of regulated or government environments, including FedRAMP and federal directives.

β€’ Preferred: experience in launching new programs, including defining metrics and establishing reporting cadence.

β€’ Preferred: expertise in capacity planning and portfolio-level road mapping.

β€’ PMP, SAFe, or similar certification is a plus, though not mandatory.


🏝️ Benefits

β€’ Equity (when applicable).

β€’ Variable/incentive compensation.

β€’ Health plans.

β€’ Flexible spending accounts.

β€’ 401(k) Plan with company match.

β€’ Employee Stock Purchase Plan (ESPP).

β€’ Matching donations.

β€’ Flexible time away plan.

β€’ Family leave programs.

β€’ Full relocation costs for those moving to West Palm Beach, Florida.

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