Technical Program Manager – Product Readiness

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee cross-functional product readiness tasks for assigned new product launches and significant releases, ensuring that plans, owners, dates, and dependencies are meticulously documented and monitored.

• Develop and sustain readiness plans, status reports, and milestone tracking to offer timely insight into launch advancements and potential risks.

• Collaborate with Product & Engineering, Sales, Marketing, Support, Services, and Partner teams to synchronize launch prerequisites, internal readiness efforts, and operational dependencies.

• Monitor the completion of essential launch readiness deliverables such as training materials, release announcements, FAQs, support preparedness, partner readiness, and updates to internal processes.

• Lead regular readiness meetings, document action items, follow up on commitments, and escalate any blockers or risks to the Director of Product Readiness when necessary.

⛳️ Requirements

• Bachelor's degree in Business, Finance, Accounting, Project/Program Management, or a related area (or equivalent practical experience).

• More than 5 years of experience in project management, program management, launch readiness, product operations, or a similar role within a software/SaaS environment.

• Proven experience in coordinating intricate, cross-functional initiatives involving Product, Engineering, and customer-facing teams.

• Exceptional organizational and execution capabilities, including a track record of managing timelines, dependencies, risks, and communications with stakeholders.

• Competence in synthesizing information from various teams into concise status updates, readiness assessments, and action-driven recommendations.

🏝️ Benefits

• Vision

• Medical

• Life

• Dental

• 401K