Technical Product Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Manage the intake and triage process for product feedback and issues.

• Investigate reported issues and independently replicate problems.

• Differentiate between bugs, usability problems, feature requests, and training deficiencies.

• Prioritize issues based on customer impact, revenue implications, and strategic significance.

• Draft clear product requirements and engineering tickets.

• Collaborate with engineering and data science teams for implementation.

• Update stakeholders on status and timelines.

• Monitor product quality and identify recurring issues.

• Collaborate with Sales and Customer Success teams to collect user insights.

• Promote continuous improvement of internal workflows and processes.

• Assist in defining product roadmap priorities based on customer feedback and business goals.

• Monitor product delivery metrics and ensure accountability across teams.

⛳️ Requirements

• 3–7 years of experience in Product Management, Technical Product Management, Solutions Engineering, or a related field.

• Experience collaborating closely with software engineering teams.

• Strong understanding of SaaS products and web applications.

• Ability to independently troubleshoot technical issues.

• Experience in writing detailed product requirements and user stories.

• Excellent communication and stakeholder management skills.

• Comfort operating in fast-paced startup environments.

• Experience with AI, AdTech, MarTech, DSPs, SSPs, or digital advertising is highly preferred.

🏝️ Benefits

• Health, Dental and Vision Insurance.

• Paid Time Off.

• Company Holidays.

• Flexible work schedule.

• 401k.