Technical Program Manager – Capacity Management

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take charge of capacity management and forecasting processes within intricate technical environments.

• Propel continuous enhancements in planning, documentation, and operational workflows.

• Recognize risks, bottlenecks, and opportunities before they affect delivery.

• Create scalable processes that boost operational efficiency.

• Ensure that capacity planning aligns with both business priorities and technical requirements.

• Lead comprehensive technical initiatives across various teams.

• Facilitate engineering efforts to successfully deliver complex programs.

• Drive execution while managing competing priorities.

• Monitor program health, risks, dependencies, and milestones.

• Establish trusted relationships through effective communication and reliable delivery.

• Identify chances to enhance engagement and generate additional client value.

• Collaborate closely with engineering teams on technical planning and execution.

⛳️ Requirements

• 5-10+ years of experience in managing complex technology programs.

• Proven track record of leading end-to-end technical initiatives.

• Strong background in client-facing consulting or professional services.

• Demonstrated expertise in capacity planning and forecasting.

• Experience in enhancing operational processes at scale.

• Excellent stakeholder management abilities.

• Outstanding written and verbal communication skills.

• Capacity to simplify intricate technical concepts for business audiences.

• Experience collaborating with engineering teams on technical delivery.

• Previous responsibility for production systems or large operational environments.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development