Technical Program Manager

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee intricate, cross-functional technical programs that encompass hardware, infrastructure, IT systems, and operational readiness.

• Collaborate closely with engineering, construction, operations, IT, and commercial teams to ensure alignment on goals, dependencies, timelines, and resource requirements.

• Provide clarity and structure to complex workstreams by outlining program plans, success criteria, and execution frameworks.

• Develop and sustain repeatable, scalable systems and processes, balancing long-term operational excellence with immediate practical needs.

• Identify and manage risks, implement mitigation strategies, and ensure timely escalation of critical issues.

• Cultivate strong relationships with stakeholders at all levels to promote trust, shared ownership, and transparent decision-making.

• Ensure comprehensive understanding of roles, responsibilities, and expectations among all teams, fostering shared clarity regarding deliverables and the program's strategic direction.

• Facilitate effective communication by ensuring technical concepts are communicated appropriately to diverse audiences.

• Drive operational readiness by coordinating with both technical and non-technical teams to ensure that hardware, infrastructure, and IT systems are prepared for deployment.

• Monitor and report on program progress, using data and narratives to effectively communicate status, decisions, and risks to leadership.

• Encourage a culture of accountability and continuous improvement among teams involved in program execution.

⛳️ Requirements

• 8+ years of experience in Technical Program Management within the IT or technology vendor sector.

• Practical experience with hardware solutions, hardware lifecycle management, or hardware-dependent infrastructure environments.

• Knowledge of infrastructure build projects (e.g., data centers, edge deployments, network installations, or similar).

• Proven history of driving cross-functional alignment among engineering and operational teams.

• Demonstrated capability to introduce structure and clarity to ambiguous or rapidly evolving technical programs.

• Experience in establishing scalable systems, workflows, and governance while being comfortable initiating with manual or lightweight approaches.

• Exceptional communication, relationship-building, and stakeholder management abilities.

• Ability to think strategically while also executing on tactical initiatives.

• Proven skill in managing risks, dependencies, and detailed plans across multiple teams.

🏝️ Benefits

• Competitive base salary and equity.

• Medical, dental, and vision coverage (subsidized cost).

• Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA).

• Retirement plan options, including 401(k) and Roth 401(k).

• Unlimited paid time off (PTO).

• 14 paid company holidays annually.