Technical Product Owner

This is a fully remote position, open to applicants in Texas.

📋 Description

• Act as the customer and user advocate, promoting platform usability, performance, scalability, UX, and accessibility.

• Convert high-level requirements into detailed user stories and acceptance criteria for platform features, technical products, and infrastructure enhancements.

• Collaborate closely with developers and QA to ensure that technical solutions align with user requirements and business goals.

• Organize sprint planning, backlog grooming, and release planning meetings.

• Conduct user journey mapping and feedback sessions to optimize workflows, minimize friction, and increase platform value.

• Prioritize feedback, bugs, and changes based on the needs of customers and users.

• Work with cross-functional teams, including Customer Support, Content, Technology, and Sales, to resolve technical issues and collect feedback.

• Assist in the development and launch of new features, login options, enrollment processes, dashboards, and reporting tools.

• Ensure that product documentation and FAQs are up-to-date and technically accurate.

• Engage in the evaluation and integration of third-party tools and infrastructure components.

⛳️ Requirements

• Proven experience in product ownership or a technical product management position, preferably in EdTech, SaaS, or platform development.

• Strong technical skills and the ability to collaborate effectively with engineers and designers.

• Demonstrated capability to gather requirements and articulate user stories with clarity and precision.

• Excellent written and verbal communication abilities; skilled at aligning stakeholders and documenting product strategies.

• Familiarity with agile methodologies, sprint cycles, and backlog management practices.

• Strong problem-solving and prioritization capabilities in fast-paced environments.

• Detail-oriented with a keen focus on quality, delivery, and user experience.

🏝️ Benefits

• Comprehensive medical, dental, and vision insurance for employees and their families.

• Flexible and encouraged paid time off (PTO).

• Company HSA contribution of $90/month for eligible plans.

• Company-paid life insurance and disability coverage.

• 401(k) plan with company matching (100% match on the first 3%, 50% match on the next 2%).