Technical Product Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the primary liaison for significant system challenges and product-related inquiries.

• Collect and document requirements from clients and internal stakeholders.

• Organize and prioritize the product backlog to ensure it is ready for development.

• Facilitate Agile ceremonies, including sprint planning, sprint reviews, and other team meetings.

• Work closely with developers and QA to guarantee product quality, accurate implementation, and seamless releases.

• Articulate the value of new features to internal teams and clients.

• Supervise and mentor the Product Owner team, including setting goals, assigning projects, and conducting performance evaluations.

• Maintain internal tools such as developer PTO and assignment trackers.

• Manage system certification processes (e.g., ONC, Surescripts, MDToolbox/DEA).

• Ensure ongoing adherence to healthcare regulations and industry standards.

• Oversee the structure and productivity of the manual testing team.

• Direct MIPS Services in alignment with financial and strategic goals.

• Ensure regulatory compliance and manage escalations.

⛳️ Requirements

• Demonstrated experience in conducting user research and synthesizing insights through user flows, personas, and other methodologies.

• Background in the healthcare or health technology sector related to medical practices.

• Proven ability to manage competing priorities, differentiate between critical roadblocks and distractions, and make sound decisions under pressure.

• Strong data-driven mindset with experience in utilizing analytics to guide product decisions.

• Proactive and self-motivated, with the discernment to know when to seek assistance.

• Extensive experience in gathering, documenting, and communicating detailed requirements, including functional, technical, reporting, and data needs.

• Outstanding communication skills, with the capacity to influence and build consensus among diverse teams and stakeholders.

• Significant experience working in Agile settings, breaking down epics into actionable stories, and guiding teams through the software development lifecycle.

• Proven track record of successful technology product design, implementation, and delivery.

• Advanced analytical, problem-solving, and critical thinking skills.

• Demonstrated leadership experience, including team management and mentoring.

• Proficiency with Jira and cloud-based architectures.

🏝️ Benefits

• Make a positive impact on patient care by providing the best available medical practice solutions to our physician and medical practice clients.

• Join a successful and continually growing USA-based company established in 1999, whose size has doubled in the last three years.

• Become part of a team-oriented environment.