Technical Operations Generalist

This is a fully remote position, open to applicants in United States.

📋 Description

• Implement high-priority tooling and automation projects across the operational framework.

• Develop and refine workflows, integrations, and automations to enhance daily efficiency.

• Support and enhance systems across various tools, including support platforms and AI-powered solutions.

• Convert identified challenges into practical, well-defined technical solutions.

• Recognize gaps or inefficiencies in existing tools and take proactive steps to resolve them.

• Diagnose issues, enhance system reliability, and ensure optimal tool performance in production environments.

• Aid in the continuous improvement of how our systems interact and function together.

⛳️ Requirements

• You are proficient in working with APIs, integrations, and automation tools.

• You take identified challenges and see them through to resolution.

• You comprehend how tools, workflows, and dependencies interconnect.

• You can transform loosely defined or scoped challenges into practical, well-organized solutions.

• You are accountable for delivering high-quality results and enhancing the team's daily operations.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Professional development opportunities