Technical Implementation Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the implementation and continuous enhancement of Health Catalyst's Measurable product.

• Collaborate closely with healthcare clients to collect requirements, confirm results, and address technical concerns.

• Utilize SQL to query and analyze client data for identifying discrepancies, investigating issues, and supporting decision-making.

• Ensure the validation of healthcare quality measures and the accuracy of reporting outcomes.

• Examine support tickets and conduct root-cause analysis on data quality, integration, and configuration challenges.

• Resolve client-specific data issues across various environments and platforms.

• Adjust and enhance existing SQL queries to meet client needs.

• Work with internal implementation, product, and technical teams to ensure successful client deployments.

• Assist in onboarding activities and implementation projects from initial discovery to go-live stages.

• Document observations, suggestions, and troubleshooting solutions.

• Act as a reliable technical resource for clients and cross-functional internal teams.

• Uphold compliance with information security, acceptable use, and HIPAA privacy and security training guidelines.

• Protect information system assets by identifying and reporting potential and actual security incidents.

⛳️ Requirements

• Minimum of 3 years of practical SQL experience.

• Solid understanding of relational database principles and data relationships.

• Proficiency in writing SQL queries from scratch for troubleshooting, validation, and analysis purposes.

• Experience in investigating data quality issues and carrying out root-cause analysis.

• Familiarity with data integrations, ETL processes, or data workflows.

• Strong analytical skills and problem-solving capabilities.

• Experience in direct collaboration with clients, customers, or business stakeholders.

• Exceptional written and verbal communication skills.

• Capability to articulate technical concepts to both technical and non-technical audiences.

• Excellent organizational skills and the ability to juggle multiple priorities efficiently.

• Adhere to organizational information security, Acceptable Use Policy, and HIPAA Privacy and Security standards.

🏝️ Benefits

• Remote-first work environment.

• Flexible paid time off (PTO).

• Professional development stipend.

• Significant opportunities for career growth and advancement.

• Inclusive workplace culture.

• Team member resource groups.

• Equal opportunity employer.