Technical Implementation Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the design, setup, and technical execution of client implementations.

• Conduct discovery sessions, propose solutions, configure systems, and provide both technical and non-technical training.

• Serve as the technical liaison throughout the Sales → Implementation → Customer Success transition.

• Generate comprehensive and clear technical proposals, system design documents, integration blueprints, and handoff documentation.

• Execute system validation, verification, and quality assurance prior to going live.

• Oversee system performance, pinpoint technical challenges or optimization possibilities, and spearhead remediation or iterative efforts.

⛳️ Requirements

• A minimum of 2 years of experience in a technical or solutions consulting role (e.g., Solutions Engineer, Integration Specialist, Technical Implementation).

• Strong practical experience with system configurations, APIs, data mapping, integration flows, and backend logic.

• Skilled in discovery and converting business requirements into technical designs.

• Comfortable presenting and elucidating technical concepts to both technical and non-technical audiences.

• Experience in developing proposals, technical documentation, training materials, and design blueprints.

• Ability to manage multiple clients/projects, prioritize technical tasks effectively, and adhere to deadlines.

• Exceptional communication and stakeholder management abilities.

• Proactive problem solver who excels in uncertain and dynamic environments.

• Dedicated to customer success and committed to providing scalable solutions.

🏝️ Benefits

• Equity offerings.

• Commission opportunities.