Technical Functional Analyst

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Act as the reference point for operations regarding tools and workflows.

• Address daily inquiries and identify improper usage to rectify issues.

• Gradually engage in technical tasks alongside the Development team, including automation, adjustments, and testing.

• Train teams on tools and new updates.

• Provide training on systems for new hires.

• Create and keep training materials and documentation up to date.

• Support implementations, review developments prior to launch, test them, and assist in their deployment.

• Organize requests from the Processes and Development area, comprehend underlying needs, and prioritize requests.

• Serve as a bridge between Operations and the Processes and Development teams.

• Progressively grow into technical and development tasks.

⛳️ Requirements

• A minimum of 2 years of work experience, ideally in support, implementation, QA, analysis, or development.

• Currently studying or having completed a degree in Systems Engineering, Computer Engineering, Systems Licentiate, Industrial Engineering, or a technical degree in programming or development.

• Basic programming or development knowledge gained through college, a technical course, or personal projects.

• Technical understanding of connections between systems, databases, APIs, and automated workflows.

• Genuine interest in progressing into the Development area.

• Excellent verbal and written communication skills.

• Experience with n8n or other automation tools (valued).

• Proficiency in low-code/no-code tools (valued).

• Basic to intermediate SQL skills (valued).

• Experience in delivering training or creating documentation (valued).

• Ability to explain complex concepts in a simple manner.

• Technical curiosity and a desire to understand how things work internally.

• Organizational skills and the ability to manage inquiries from multiple teams simultaneously.

• Autonomy and proactivity.

🏝️ Benefits

• 35 business days of vacation per year.

• A day off for your birthday.

• Biannual budget in USD to enhance your workspace.

• Laptop shipment to any location worldwide where you reside.

• Medical coverage.

• Extended maternity/paternity leave.

• Special gift to celebrate new family milestones.

• Access to internal training and continuous education through our learning platform.

• Real opportunities for professional development.

• Budget for coworking spaces.

• Quarterly in-person company meeting for a shared coworking day.

• Year-end celebration in person.