Technical Development Director, Pharmaceutical

This is a fully remote position, open to applicants in United States.

📋 Description

• Spearhead a diverse array of initiatives aimed at expanding the firm's consultancy business within the pharmaceutical industry.

• Formulate and implement strategic plans.

• Propel business and product development efforts.

• Manage recruitment and development of resources.

• Assist in sales and marketing activities.

• Provide both internal and external training.

• Lead project management initiatives.

• Create a detailed strategic plan to foster the growth and enhancement of SGS consultant services in North America for the Pharmaceutical sector and its supply chains.

• Outline and execute a roadmap to translate strategy into actionable steps, including key milestones for business expansion.

• Engage in marketing initiatives to showcase thought leadership and enhance market presence.

• Offer technical support to the sales team.

• Aid the VP in crafting and executing comprehensive strategic and tactical plans for the pharmaceutical sector.

• Assess resource requirements necessary for business growth.

• Assist in the recruitment of consultants and experts.

• Ensure that technical operations and resources are prepared to meet key milestones in alignment with customer KPIs.

• Collaborate closely with the Global team to adapt global initiatives to the North American market.

• Identify skill gaps and spearhead the training and mentoring of current resources.

• Broaden the service offerings beyond consultancy.

• Maintain qualifications and consultant credentials for agreed schemes by participating in additional and/or refresher courses.

• Work in partnership with Sales and Marketing teams to define and implement go-to-market strategies.

• Provide technical guidance to sales, marketing, operations, and management as needed.

• Coordinate with Key Account Specialists to ensure timely scheduling of projects.

• Deliver consultancy services as needed.

• Ensure that consultants and experts comply with SGS global and local procedures and diligently follow specific protocols.

• Support and address client inquiries on all technical matters related to pharmaceutical consultants.

• Develop systems, processes, and procedures to efficiently deliver services.

• Actively seek opportunities to enhance operational efficiencies.

• Collaborate effectively with other business sectors and functional areas to ensure optimal resource management.

• Cultivate a winning collaborative culture that embraces change, risk-taking, and innovative thinking.

⛳️ Requirements

• Bachelor’s degree in Science, Business Management, Operations, or a related field.

• Over 10 years of relevant experience in the pharmaceutical sector (Testing, Inspection, Certification).

• 3-5 years of supervisory experience.

• Willingness to travel frequently (34%-66%).

• Proficient in advanced English.

• Strong advanced reasoning skills.

• Intermediate mathematical proficiency.

• Intermediate computer skills, particularly in Microsoft Office.

• Basic knowledge of French is preferred.

• Comprehensive understanding of current standards and regulations in the pharmaceutical industry.

• Exceptional verbal and written communication skills along with strong interpersonal abilities.

• Strong customer service focus.

• Excellent organizational and time management capabilities.

• Knowledge of financial indicators with the ability to analyze profit and loss statements.

• Capability to convert strategies into operational and tactical objectives and monitor performance.

• Ability to prioritize and execute tasks effectively in high-pressure situations and make sound decisions in emergencies.

• Skill in motivating teams and leading through influence.

• Strong leadership and coaching abilities.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Life insurance.

• Employee assistance programs.

• 401(k) with company match (immediate vesting upon enrollment).

• Access to online training courses.

• Opportunities for virtual and classroom development experiences.

• Tuition reimbursement program.

• Paid time off.

• Family leave.