Technical Delivery Manager

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee a portfolio of projects that will have a considerable influence on the company's success.

• Take responsibility for comprehensive delivery, team management, and client relationships.

• Interact with clients and internal teams, with approximately 4 weeks of travel required annually.

• Manage projects and teams with a high degree of autonomy.

• Foster account retention and encourage growth.

⛳️ Requirements

• Strong leadership abilities along with exceptional organizational skills.

• Outstanding communication skills for both client-facing and internal interactions.

• Capacity to cultivate long-lasting client relationships.

• Proficiency in English.

• At least 8-10 years of experience in project management, technical delivery, or program management within software consulting or outsourcing settings.

• Proven experience in managing relationships with executive-level stakeholders.

• Background in a leadership position involving full lifecycle team member management.

• Familiarity with working in software consultancy or outsourcing firms.

• Experience with business travel for US-based clients.

• Willingness to travel up to 4-6 weeks a year when necessary.

• Champion for autonomous, self-organizing, empowered, and continuously improving teams.

• Experience collaborating with remote or third-party team members in an Agile framework within globally distributed teams.

• Comprehensive understanding of project and program management methodologies and techniques.

• Strong technical foundation, with hands-on experience in software development or quality assurance.

• Proven experience managing both legacy project initiatives and developing startups from the ground up.

• Exceptional attention to detail, ensuring accuracy and quality in all outputs.

• Ability to analyze data to guide decision-making.

• Strong critical thinking capabilities, with the ability to evaluate processes, identify issues and trends, and develop effective solutions and strategies.

• Knowledge of best practices in version and change control.

• Experience with Atlassian administration (Confluence, Jira).

🏝️ Benefits

• Competitive Compensation and Bonuses: Attractive hourly rate plus VAT coverage, with the potential to significantly boost earnings through quarterly and annual performance-based bonuses.

• Performance Recognition: Performance is directly linked to tangible rewards, with a clear KPI framework covering revenue, gross profit margin, and client and team satisfaction scores.

• Professional Development: Opportunities for professional growth through leading cross-functional teams, participating in executive planning, and owning various strategic initiatives.

• Culture and Environment: Commitment to creating a motivational, transparent, and collaborative work environment.