Senior Technical Project Manager – ITS, Authoring Systems

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the delivery and strategic development of content authoring platforms.

• Collaborate with Technical Directors and engineering leads to influence the system roadmap.

• Evaluate the technical feasibility and infrastructure scaling requirements for both AI and non-AI software initiatives.

• Facilitate technical design discussions and assist developers in overcoming complex logic challenges.

• Convert business objectives into comprehensive technical specifications and define API boundaries.

• Identify technical risks, alleviate system constraints, and guide technology decisions.

• Act as the main technical liaison for external organizations, state educational agencies, and client integration teams.

• Lead conversations regarding cross-platform data exchange, secure integrations, and standardized data pipelines.

• Supervise the implementation of educational data frameworks and ecosystem standards such as QTI.

• Establish data mappings and interface requirements with third-party vendors.

• Analyze backend system issues by examining data flows and systemic effects.

• Conduct root-cause analyses and prepare post-incident reports.

• Develop SQL Server scripts to extract, validate, and isolate data discrepancies.

• Review application and server logs to probe bugs and data pipeline failures.

• Manage deployments and operational maintenance periods in collaboration with DevOps and SRE teams.

• Collaborate with QA engineers throughout the development process.

• Organize Confluence repositories to ensure searchable and accurate reference materials.

⛳️ Requirements

• Bachelor’s degree in computer science, engineering, information systems, or a related technology-focused field.

• At least 7+ years of experience in technical project management, or a Master’s degree with 5+ years of relevant experience.

• Over 5 years of direct experience managing software engineers, engaging in hands-on software development, or leading technical system design.

• A minimum of 2 years working in data analysis, product support, or technical coordination roles.

• Knowledge of modern data transmission protocols, RESTful APIs, webhooks, and secure data-sharing frameworks.

• Strong hands-on ability to write relational SQL Server scripts from scratch for data analysis.

• Thorough understanding of back-end application architecture, web application interactions, and automated data flows.

• Proven experience tracking large-scale engineering lifecycles from planning to deployment.

• Solid conceptual grasp of AI foundational components, including Large Language Models, generative workflows, and vector search.

• Practical proficiency with AI productivity tools such as GitHub Copilot, Claude, or automated project management workflows.

• Direct experience in configuring, testing, or launching integrations using the QTI framework.

• Strong eagerness to understand the complex mechanics of educational software applications.

• Previous experience in high-pressure production support, site reliability, or incident management settings.

• Submission of a cover letter and resume is required.

🏝️ Benefits

• Commitment to Equal Opportunity Employer status, ensuring consideration without discrimination.

• Flexible remote work arrangement.