Technical Customer Enablement & Training Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Take charge of customer onboarding from the initial setup to comprehensive platform adoption.

• Conduct live training sessions, onboarding programs, and cohort-based workshops tailored for enterprise clients.

• Simplify technical workflows, automations, and data concepts into clear, actionable steps for marketing teams.

• Develop and maintain scalable enablement playbooks, guides, and training resources.

• Assist with marketing operations workflows, including CRM automation, reporting, and campaign setup.

• Collaborate with marketing and content teams on SEO, content workflows, and enablement initiatives.

• Serve as a trusted, technical advisor for customers throughout their lifecycle.

⛳️ Requirements

• 2–4 years of experience in customer enablement, customer success, marketing operations, or product training within a SaaS or tech environment.

• Preference for candidates with experience at a recognized or reputable technology company.

• Practical experience with HubSpot or similar CRM/marketing automation platforms.

• Proficient in SQL and Python, with the ability to utilize both in workflows, reporting, or training scenarios.

• Essential: Prior remote work experience, proficiency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar), and experience working with U.S. or UK-based companies. Applications lacking this experience will not be considered.

• Strong communication skills with the ability to convey technical concepts to non-technical audiences.

🏝️ Benefits

• Competitive pay

• Professional development opportunities