Technical Content Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Plan, develop, write, and oversee interactive learning content for the Censys LMS.

• Organize courses and learning paths from objectives to final publication.

• Convert instructor-led training materials into engaging, self-paced eLearning modules.

• Design interactive capture-the-flag learning activities in collaboration with subject matter experts.

• Support the Senior Content Manager in producing product documentation.

• Create and implement processes to ensure that technical content and email onboarding programs remain up-to-date.

• Produce video content that highlights feature releases, customer personas, and practical product use cases.

• Choose suitable formats like documentation, video, interactive walkthroughs, or hands-on exercises.

• Educate users on how Censys operates, its significance, and its benefits to daily workflows.

• Clarify Censys applications in attack surface management, critical infrastructure monitoring, and threat hunting/threat intelligence.

• Engage in feature development and testing while advocating for enhancements in user experience.

• Collaborate with Product, Engineering, Sales Engineering, and Customer Success teams.

⛳️ Requirements

• Over 2 years of experience in technical writing, instructional design, content development, or a similar content/enablement position.

• Proven experience in creating content for an LMS or other eLearning platforms, including course structuring and publishing.

• Exceptional writing skills with the ability to translate complex technical product features into clear and engaging content.

• Experience in producing or coordinating video content, from scripting to final production.

• Ability to learn technical, security-focused products thoroughly and translate that knowledge into teachable content.

• Strong project management capabilities with the ability to handle multiple content workstreams and deadlines concurrently.

• Experience collaborating with Product, Engineering, Sales, and Customer Success teams to gather input and ensure content accuracy.

• A curious mindset, a willingness to learn, and sound judgment in applying AI technologies.

🏝️ Benefits

• Bonus eligibility / annual bonus plan for eligible non-sales roles.

• Equity opportunities.

• Comprehensive health coverage.

• Dental coverage.

• Vision coverage.

• Retirement plan with company contributions.

• Parental leave provisions.

• Mental health and wellness benefits.

• Flexible paid time off.

• Professional development stipend.

• Location-specific benefits for employees located outside of the US.

• Reasonable accommodations for individuals with disabilities.

• An in-person onboarding visit to Ann Arbor, Michigan.