Technical Consultant – Integration

This is a fully remote position, open to applicants in Germany.

📋 Description

• Sales support: Assistance with solution designs and demo installations based on in-depth knowledge of integration components.

• Collaboration with central functions of the HPM business unit and the Modality Community in Europe on complex requirements.

• Responding to customer inquiries regarding system expansions and renewals, as well as creating proposals for offers and contract extensions.

• Definition, installation, and configuration of integration solutions in partnership with clients and third-party vendors, both remotely and on-site.

• Conducting functional and workflow tests (HL7, API, FHIR, IHE protocols).

• Developing and presenting technical solutions for project-specific challenges.

• Guiding clients in technical specifications and managing the administration of installed interfaces.

• Producing technical project documentation.

• Providing remote support and assisting on-site in problem resolution.

• Managing and executing software updates and necessary product corrections.

• Offering continuous technical support and consultation for system adjustments.

⛳️ Requirements

• Bachelor's/Master's degree in Medical Informatics, Information Technology, or a comparable qualification.

• At least 5 years of experience in customer interaction within the healthcare sector.

• Proficient knowledge of Windows client, server, and network systems (installation, configuration, troubleshooting).

• Familiarity with clinical IT transfer protocols such as DICOM, HL7, and internet protocols.

• Knowledge in the configuration of interface brokers, preferably Rhapsody.

• Experience with database queries (Oracle, MS SQL Server).

• Excellent IT and network knowledge, along with analytical and troubleshooting skills in the area of interfaces.

• Ideally, experience with HPM solutions and clinical IT workflows.

• Proficient in both German and English.

🏝️ Benefits

• Attractive remuneration according to IG-Metall.

• Annual vacation: 30 days.

• Mobility: subsidized Germany ticket, leasing options for personal use (bicycles, cars, smartphones, etc.).

• Philips University & Philips in Balance: diverse offerings in health, as well as professional and personal development.

• Philips Pension Fund: employer-funded retirement plan.

• Paid partner time: 2 weeks of paid leave for partners in connection with the birth of a child.

• Philips MyShop: discounted Philips products.

• Culture: informal work culture, a paid day for volunteer work, and various team/cultural activities (focused on sustainability, diversity, etc.).