Technical Consultant

This is a fully remote position, open to applicants in France.

📋 Description

• Your objective is to enable our clients to establish Collaborative Learning organizations through proficient use of our platform and methodology.

• Ensure clients not only "use" the software but truly master it to foster long-term engagement.

• Take ownership of our "One-to-Many" offerings (Engagement Academy & Stadium webinars) to guarantee that every client possesses the knowledge and confidence necessary for their project's success.

• Create a scalable learning ecosystem that ensures each client has an optimal start by mastering our Collaborative Learning methodology.

• Collaborate closely with the Customer Success Team and Product teams to ensure our training offerings address the real friction points and needs of our client base.

⛳️ Requirements

• Over 8 years of experience in supporting technical partnerships and integrations, developer relations, or a similar technical role involving external stakeholders; a customer-facing background is preferred (e.g., Technical Consultant, Technical Project Manager, Technical Account Manager, Business Analyst).

• Strong understanding of APIs and REST integrations.

• Proficient technical skills, including experience with programming languages such as Java, Python, or Ruby.

• Familiarity with SaaS platforms, cloud-based solutions, and web technologies.

• Experience in scoping projects, designing technical solutions, and executing projects.

• Exceptional problem-solving abilities and the capability to troubleshoot intricate technical issues.

• Skill in adapting your communication style to various audiences (highly technical versus less/non-technical stakeholders).

• Organized, structured, rational, and analytical approach to work.

• Capable of working independently and collaboratively in a fast-paced, deadline-oriented environment.

• Experience with project management methodologies such as Agile or Scrum is a plus.

• A passion for our culture, as described here: https://bit.ly/Convexity360L.

🏝️ Benefits

• Compensation: A package that includes a base salary, a variable component, and equity 📈.

• Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, and 1 month of parental leave for the second parent.

• Balance: Flexible hours with the possibility of full remote work from anywhere in France 🏠.

• Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity, each with at least one executive team member serving in the group, enhancing awareness of each group's activities and providing a swift path to impact 🤝.

• Corporate Social Responsibility: Check our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍.

• Culture: A framework designed to empower you to make an impact - explore our way of working and our Convexity Culture: https://bit.ly/Convexity_360L, and learn more about the teams, products, and processes: https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆.