Technical Analyst

This is a fully remote position, open to applicants in Alabama, +45 more states.

📋 Description

• Ensure the performance, integrity, and compliance of medical imaging systems and their associated interfaces are optimal.

• Oversee interfaces that connect EMR, RIS, PACS, and voice recognition systems.

• Validate data integrity and enhance image and workflow processes.

• Suggest image-management policies and ensure adherence to federal regulations and imaging standards.

• Evaluate the capabilities of diagnostic imaging modalities.

• Work alongside customers, developers, architects, project managers, and team members to assess requirements and create business solutions.

• Engage in the entire system development lifecycle and maintain project documentation and deliverables.

• Oversee project requirements, timelines, budgets, resources, and defect management.

• Inform stakeholders about downtime, upgrades, workflow modifications, and methodologies.

• Assist in vendor management and analyze vendor solutions through cost-benefit assessments.

• Implement and sustain imaging hardware and software, including performing upgrades and updates.

• Extract data for performance metrics and audits.

• Provide both business and technical support for project and production activities.

• Conduct testing, defect management, integration testing, UAT, implementation checkouts, and post-implementation support.

• Maintain design documents, architecture documents, and flow diagrams.

• Participate in an on-call rotation and undertake other assigned responsibilities.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Business Management, Information Systems, or a related field, or equivalent experience and/or education in place of a bachelor's degree.

• Preferred experience in medical imaging systems administration, PACS administration, or a comparable healthcare role.

• Lean/Six Sigma certification preferred.

• Experience in the Health Insurance or Healthcare Industry is preferred.

• Proficient in PACS, RIS, and EMR systems.

• Strong comprehension of DICOM and HL7 standards.

• Familiar with network configurations, transmission protocols, and server management.

• Experience in hardware and software implementation, upgrades, and maintenance.

• Capability to extract and analyze data for performance metrics.

• Exceptional written and verbal communication and interpersonal skills.

• Strong analytical and problem-solving skills.

• Ability to effectively manage multiple projects and prioritize tasks.

• Commitment to customer service excellence.

• Ability to work independently as well as collaboratively within a team setting.

• Adaptable and enthusiastic about learning new technologies.

• Ability to sit or stand for extended durations, perform tasks requiring manual dexterity, and occasionally lift up to 25 pounds.

• Must adhere to HIPAA regulations, data security guidelines, company policies, and applicable laws.

• No specific licenses or certifications required.

• No additional language proficiency required.

🏝️ Benefits

• Position is remote-based.

• Travel requirement of 25% - 50%.

• Participation in an on-call rotation schedule.

• Occasional training of others.