Technical Advisor, German Speaking

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide assistance to customers through phone, chat, and email channels.

• Monitor and follow up on customer inquiries to ensure prompt resolution.

• Uphold professionalism and demonstrate empathy in every customer interaction.

• Identify and diagnose issues, adhering to established procedures for technical problem resolution.

• Strive to achieve client-specific KPIs and internal performance objectives.

• Collaborate with colleagues to exchange effective solutions.

⛳️ Requirements

• Exceptional written and spoken proficiency in German.

• Strong communication skills in English.

• A genuine interest in gadgets, imaging technology, and hardware troubleshooting.

• Possess a solution-oriented mindset and the ability to think creatively to address customer issues.

• Exhibit patience and effective communication skills to foster positive interactions.

• Willingness to learn and apply training in a practical manner.

🏝️ Benefits

• Performance Bonus: Up to 10% in addition to your monthly salary.

• Work Flexibility: 100% Remote for both training and daily operations.