Medical Records Assistant

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Monitor and Maintain Medical Treatment Records: Consistently review and keep abreast of the status of client medical treatments during each stage of the treatment lifecycle.

• Management of Medical and Billing Documentation: Efficiently request and acquire medical and billing records, along with any necessary affidavits, in a timely manner.

• Ensure Record Precision: Scrutinize medical and billing records for accuracy and completeness, promoting efficiency in the process.

• Provider Communication: Actively reach out to medical providers and their records/billing departments for status updates on records and affidavit requests. While some requests will utilize Chartswap, the majority will necessitate direct phone calls to the medical facility. A friendly and patient phone demeanor is crucial.

• Reporting Obligations: Deliver weekly status updates to the firm’s systems, monitoring the progress of records and affidavits for each client.

• Management of Subrogation Liens: Investigate and oversee subrogation liens, including Medicaid/Medicare, Hospital Liens, and other associated claims.

• Caseload Oversight: Effectively manage a caseload of 30-40 active cases, with the capacity to accommodate a growing number as the workload increases.

• Client Treatment Verification: Support the Case Manager in confirming that clients have received the necessary medical treatment according to the providers' referrals.

⛳️ Requirements

• High school diploma or its equivalent (Associate or Bachelor’s degree is preferred).

• Prior experience in a medical assistant, medical office, or healthcare-related position is preferred.

• Familiarity with medical terminology, billing codes, and medical records management is preferred.

• Capability to effectively manage multiple tasks.

• Ability to work independently and demonstrate initiative.

• Exceptional organizational and time-management abilities.

• Strong focus on detail and accuracy.

🏝️ Benefits

• **Positive Culture:** Be part of a supportive and innovative team.

• **Professional Growth:** Opportunities for career advancement and ongoing professional development.

• **Remote Work:** Work from home while contributing to high-impact projects in a collaborative virtual environment.