Education Relations Associate

This is a fully remote position, open to applicants in Texas.

📋 Description

• Deliver clinical and professional expertise for educational programs.

• Contribute to the strategic development of educational initiatives.

• Identify and assess new training needs and gaps with sales and marketing leaders, as well as Key Opinion Leaders (KOLs) among physicians and allied health professionals.

• Collaborate closely with healthcare professionals (HCPs), Professional Education program managers, and sales and marketing leaders to align on initiatives that are created, implemented, and evaluated for HCP engagement and effectiveness.

• Identify subject matter experts, including physicians and allied professionals, for speaking engagements and peer-to-peer training.

• Manage relationships with KOLs for professional education engagements.

• Oversee the faculty database and facilitate the speaker's bureau.

• Build relationships with clinicians across various levels, including Fellows, Electrophysiologists, Cardiologists, Allied Health Professionals (AHPs), Advanced Practice Providers (APPs), and Hospital Administration.

• Collaborate with key internal and external stakeholders, such as Marketing, Sales, and allied professionals, to gather feedback and insights during analysis.

• Establish and nurture strong cross-functional relationships with the US commercial organization at both Area and Regional leadership levels.

• Support the Professional Education Manager and team during programs as required, with comprehensive knowledge of all Professional Education programs and faculty.

• Ensure a positive experience for customers, trainees, and trainers at programs while maintaining message consistency, and develop expertise in the designated therapy.

• Comprehend and articulate all Office of Ethics and Compliance policies and procedures, and report or enforce policies as needed to sustain full compliance within the division.

• Partner with the Fellows program for smooth transitions.

• Identify standardized approaches to evaluate the impact of educational programs and implement continuous improvements.

• Foster a culture of best practices, technologies, and tools within the industry and apply them as appropriate.

• Adhere to global regulatory relations and requirements, company policies, operational procedures, and assigned tasks.

• Stay updated on developments in the field, particularly regarding product/therapy knowledge, market trends, and industry advancements.

• Maintain awareness of budgetary spending to achieve departmental goals.

⛳️ Requirements

• Bachelor’s Degree in Science, preferably in Medical Technology or Molecular Biology, or an equivalent combination of education and experience.

• A minimum of 5-7 years of experience in CRM or MedTech.

• At least 3 years of experience working with KOL physicians.

• Ability to effectively communicate with external customers, Field Support, R&D, Quality, and Regulatory personnel to achieve desired outcomes.

• CRM Clinical Field Experience.

• In-depth understanding and knowledge of CRM device therapy and Abbott’s CRM product portfolio.

• Passion for educating others, with a proven ability to simplify and convey complex topics effectively.

• Experience in engaging with customers (payers, hospitals, and physicians), patients, and professional and medical organizations.

• Insight into key KOLs within the cardiovascular sector.

• Functional understanding of Field and Marketing functions.

• Proven ability to collaborate with cross-functional teams.

• Demonstrated success in working across field organizations to implement sophisticated messaging and programs.

• Experience in identifying and driving operational changes and excellence.

• Ability to navigate a highly matrixed organization and diverse geographical business environments.

• Capability to work both as part of a team and as an individual contributor in a fast-paced, evolving environment.

• Excellent verbal and written communication skills, with a proven track record of effective collaboration.

• Proficient computer and software skills for developing presentation and training materials.

• Strong communication and project management skills.

• Ability to resolve issues and meet project deadlines.

🏝️ Benefits

• Career advancement opportunities within an international company where you can develop your dream career.

• Employees may qualify for complimentary medical coverage through our Health Investment Plan (HIP) PPO medical plan in the following calendar year.

• A robust retirement savings plan with significant employer contributions.

• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit providing an accessible path to obtaining a bachelor’s degree.

• A company recognized globally as a great workplace and named one of the most admired companies in the world by Fortune.

• A company acclaimed as one of the best large companies to work for, as well as a top employer for diversity, working mothers, female executives, and scientists.