Technical Account Manager – Pre-Sales

This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Conduct product demonstrations and engage in technical discovery sessions with clients and partners.

• Address technical inquiries within one business day.

• Complete security assessments and the technical components of proposals.

• Demonstrate how the product aligns with client needs, including architecture, deployment, and integration options.

• Gather customer insights and feature requests to relay back to the product team.

• Utilize Claude or a similar AI assistant daily for technical research, answering questionnaires, and drafting proposals.

• Simplify complex technology concepts to foster buyer trust.

• Follow up on technical inquiries and take responsibility for the technical aspects of each deal.

⛳️ Requirements

• A Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline.

• Exceptional spoken and written English skills.

• Over 3 years of experience in pre-sales, solutions engineering, or technical account management.

• Comfortable conducting live product demonstrations for both technical and non-technical audiences.

• Proficient understanding of cloud and on-premises deployment, identity and single sign-on, and security questionnaires.

• Familiarity with video, AI, or document-processing software is advantageous.

• Experience in automating routine tasks with AI, such as reusable prompts, Claude Projects, AI-assisted workflows, or simple scripting.

• Access to reliable high-speed internet and a quiet, professional environment for calls (mandatory for remote applicants).

• Legally authorized to work in Pakistan.

🏝️ Benefits

• Health insurance (OPD/IPD).

• Separate maternity coverage.

• Leave encashment.

• Referral bonus.

• EOBI.

• Annual increments.

• Provident fund.

• Bonus.

• Clear career advancement opportunities.

• Commission of 7.5% on each deal received by VIDIZMO, shared among all contributors.

• Commission paid in the month following customer payment, with no cap.

• Early small payments for properly completed steps before a deal finalizes.

• Pay structure at target: 80% salary and 20% commission.

• Your share of each deal: 10% of the commission on team deals, and 15% on RFP deals.