This is a fully remote position, open to applicants in China.

• Act as the primary technical liaison for designated enterprise clients.

• Oversee and facilitate the technical onboarding and integration of new clients with Localpayment’s platform.

• Collaborate closely with client engineering and product teams to address issues, resolve challenges, and guarantee smooth operations.

• Work with internal teams (Product, Operations, Compliance, IT Support) to create and implement customized payment solutions.

• Proactively track client performance and offer insights to enhance efficiency, reliability, and customer satisfaction.

• Convert client requirements and feedback into actionable tasks for internal teams.

• Conduct training sessions on products and APIs for client technical teams.

• Represent Localpayment during technical discussions, workshops, and strategic meetings with clients.

• A minimum of 5 years of experience in technical account management, solutions engineering, or client-facing technical roles.

• At least 2 years of experience in the fintech industry.

• Strong technical expertise in APIs, payment systems, or system integrations.

• Demonstrated ability to manage intricate technical implementations and foster long-term client relationships.

• Outstanding problem-solving and troubleshooting abilities.

• Capability to communicate effectively with both technical and non-technical stakeholders, including C-Level executives.

• Proficiency in Chinese and English; knowledge of additional languages is a bonus.

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and continuous learning.

• Flexible working hours and remote work options.

Technical Account Manager

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