Senior Technical Account Manager – Public Sector

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement strategies that enhance customer adoption and utilization of the Wiz platform across essential civilian agencies, the Department of Defense, and the Defense Industrial Base.

• Offer significant guidance during customer onboarding and operational integration.

• Act as the link between customers and Wiz's Product Management, Sales, Engineering, and Support teams.

• Function as a reliable technical advisor and expert on the Wiz platform throughout deployment, setup, and operational phases.

• Serve as the main technical contact, facilitating the resolution of intricate architectural and operational issues in federal cloud environments.

• Guide customers towards complete adoption and value realization while emphasizing excellence in Cloud, Code, and Runtime security.

• Assist customers in formulating measurable success plans that align with security, compliance, and mission goals.

• Establish relationships with agency CISOs, Authorizing Officials, and technical experts.

• Convert federal cybersecurity regulations into actionable technical deployment plans.

• Support customers with Authority to Operate and continuous monitoring procedures utilizing Wiz's compliance and reporting features.

• Advocate for the federal customer internally and collaborate with Product and Engineering on government-specific platform improvements.

• Create documentation, mentor Technical Account Managers (TAMs), and cultivate technical subject-matter expertise throughout the team.

⛳️ Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

• Over 8 years of experience in technical customer-facing roles related to cloud or cloud security products.

• More than 8 years of experience working with or supporting the U.S. Federal Government, Military, or Defense Industrial Base.

• Experience in delivering cloud solutions across at least one major Cloud Service Provider (CSP), including government-specific options like AWS GovCloud, Azure Government, and GCP Assured Workloads.

• Hands-on experience navigating the FedRAMP authorization process and federal security and hardening standards such as NIST 800-53, DoD CC SRG, DISA STIGs, or FIPS.

• Practical knowledge in deploying and operationalizing containerization technologies such as Docker or Kubernetes.

• Practical experience in deploying and operationalizing DevOps technologies including CI/CD, Version Control Systems, or Infrastructure as Code.

• Familiarity with Linux and Windows operating system security concepts and technical troubleshooting.

• Multiple advanced certifications from CSPs are preferred.

• Security certifications such as CISSP or CCSP are preferred.

• Outstanding communication and interpersonal skills are preferred.

• Excellent problem-solving abilities are preferred.

• Legal eligibility to work in the country where the position is located without the need for visa sponsorship.

🏝️ Benefits

• Base salary.

• Bonus.

• Equity.

• Benefits.

• Google benefits (further details available via the linked benefits page).