Tech Manager I – GenAI Platform

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Oversee the software development team by coaching and nurturing our employees through individual development plans, conducting one-on-one sessions, creating action plans, and providing timely feedback;

• Assist team members in embracing agile methodologies by facilitating ceremonies integral to the squad’s approach, including planning sessions, backlog refinements, and retrospectives;

• Eliminate obstacles that hinder team progress;

• Cultivate an atmosphere of respect and trust alongside team members, adjusting your leadership style to suit various circumstances;

• Navigate through the organization to identify crucial opportunities and roles essential for the team's success;

• Coordinate initiatives that involve multiple teams to ensure the product's success;

• Host sessions with all stakeholder types to present recent outcomes, collect feedback/insights, and align on the product roadmap;

• Convey complex technical information clearly and succinctly to diverse stakeholders;

• Collaboratively establish the squad’s vision and mission with team members;

• Consistently track product metrics, business metrics, and technical indicators, assessing, enhancing, and communicating objectives and the status of team initiatives;

• Engage in product discovery processes, problem mapping, and incident resolutions;

• Contribute to formulating product/squad objectives and key metrics, regularly updating stakeholders on these results (OKRs);

• Create a software delivery process and maintain a consistent, healthy pace;

• Balance competing needs and priorities, taking accountability and risks in a dynamic and rapidly evolving environment;

⛳️ Requirements

• Prior experience in leading software development teams focused on digital products;

• Strong technical expertise (former developer or architect) with the capacity to discuss software architecture, integrations, and engineering best practices;

• Familiarity with AI frameworks (e.g., LangChain) and an understanding of language model operations (for technical oversight, not necessarily hands-on);

• Experience in process, product, or service improvement initiatives;

• Proficient in facilitation and problem-solving techniques;

• Experience collaborating with agile teams (Scrum, Kanban, etc.);

• Proven track record of leading teams through technology and/or process modernization or migration;

🏝️ Benefits

• Your health is a priority here;

• Medical and dental plans;

• Medication assistance;

• Health allowance for family members;

• Complimentary psychotherapy sessions;

• Access to telemedicine and second medical opinions;

• Free flu vaccinations;

• Health care programs;

• For your nutrition;

• Meal vouchers or local restaurant vouchers (based on work model);

• Food allowance;

• Year-end food allowance;

• Supporting well-being and quality of life in every aspect;

• Gym and fitness studio memberships;

• Home office allowance (for hybrid and remote work models);

• Pet health plans;

• Birthday day off;

• Up to 40% discount on our products;

• Employee membership benefits (including partner discounts, multi-brand store access, TotalPass gym access, courses, and more!);

• Travel and accommodation programs;

• For family, our most treasured asset;

• Childcare assistance;

• Child nutrition support;

• Babysitting assistance;

• School supplies allowance;

• Legal, psychological, and social counseling;

• Support for non-traditional parents;

• Extended parental leave (180 days for mothers and 120 days for fathers);

• Mobility support for your on-site commute;

• Transport vouchers and parking (for hybrid and on-site models);

• Financial protection and peace of mind;

• Life insurance;

• Bereavement support for loss of parents;

• Private pension plans;

• Payroll loans;