Tech Lead, Salesforce – Senior

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assess and comprehend business requirements, translating them into actionable technical specifications and solutions that align with the program strategy.

• Offer technical guidance to involved teams, ensuring clarity of scope, prioritization, and compliance with best practices.

• Act as the technical liaison among Salesforce teams and those utilizing other technologies within the client's ecosystem (ERP, integrations, data, e-commerce, legacy systems, and more).

• Establish and validate solution architecture, ensuring scalability, performance, security, and maintainability.

• Lead impact assessments, evaluating dependencies across systems, teams, and releases.

• Assist in backlog planning and prioritization in collaboration with business, product, and other technical leaders.

• Ensure adherence to technical governance, including development standards, code reviews, environment strategy, CI/CD, and quality assurance.

• Identify technical risks, suggest mitigation strategies, and escalate them in a structured manner.

• Communicate effectively and objectively with business and IT stakeholders at various organizational levels.

• Facilitate the technical growth of teams by serving as a mentor and encouraging knowledge sharing.

• Collaborate with global teams while considering different time zones and cultural differences.

⛳️ Requirements

• Over 10 years of substantial experience in Salesforce projects, with a proven track record as a Tech Lead, Architect, or similar role.

• Experience handling large, complex, multi-country programs, preferably within the retail or consumer goods industry.

• Extensive knowledge of the Salesforce platform (e.g., Sales Cloud, Service Cloud, Experience Cloud, Commerce Cloud, etc.).

• Strong background in solution architecture and integrations (APIs, middleware, events, and integration with ERPs and legacy systems).

• Experience in multi-vendor, multi-technology environments, with the capability to align diverse teams.

• Demonstrated ability to translate business needs into technical solutions.

• Familiarity with agile and hybrid methodologies at scale.

• Excellent communication abilities and a consultative approach, with confidence in direct interactions with clients and executives.

• Preferred: experience with digital transformation and global standardization initiatives (global templates/rollouts).

• Preferred: experience with retail data models and processes (e.g., store management, field sales, distribution, CPQ, clienteling).

• Preferred: experience with DevOps in the Salesforce ecosystem (Git, CI/CD pipelines, branching strategies, and release management).

• Preferred: understanding of security, data privacy, and compliance (e.g., LGPD, GDPR).

• Preferred: previous involvement with governance models that include clients and multiple vendors.

• English – Advanced proficiency.

🏝️ Benefits

• Flexible remote work arrangement.

• 4-month engagement period.