Team Leader – Trade Operations, Exports

This is a fully remote position, open to applicants in India.

📋 Description

• The selected candidate will be tasked with verifying Export payment Discounts under Export/Import in accordance with the Bank’s internal policies as well as ICC guidelines, and recording the transactions in the processing system.

• Document verification against L/C or SBLC must comply with UCP/ISBP/ISP as applicable and align with all relevant ICC guidelines along with the bank's internal policies.

• Conduct sanction checks on relevant parties within the documents.

• Manage documentation related to Commodity Trade Operations.

• Responsible for entering documents into the system and preparing SWIFT messages for advising.

• Perform ad-hoc tasks as assigned by the Team Head.

• Ensure that any errors or knowledge gaps leading to document rejections are communicated to the line manager/team to address customer service concerns.

• Handle customer expectations, contribute to ideation, and engage in automation projects.

• Participate in Team Huddles and demonstrate effective teamwork to provide solutions to any challenges.

• Ensure that solutions are implemented promptly and collaborate closely with the onshore unit for seamless client delivery.

• Ensure efficient transaction processing, maintain adherence to service standards, and provide quality services to both internal and external clients.

• Serve as the final verifier for import or export bill documents, ensuring consistency in document examination standards among checkers.

• Confirm that the practices and procedures outlined in the relevant manual are strictly followed throughout the transaction processing.

• Suggest actions regarding modifications in laws, Rules of the International Chamber of Commerce, government regulations, and bank policies that may impact the checking of import/export transactions.

⛳️ Requirements

• Bachelor's Degree.

• A minimum of 5-8 years of relevant experience in Trade Operations.

• Document checking experience of 2-3 years is essential.

• Excellent communication and interpersonal skills.

• Proficiency in MS Office (Word and Excel).

• Detail-oriented with strong analytical abilities and interpersonal skills.

• Ability to work under pressure, with excellent organizational skills and a strong team player mentality.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Comprehensive health and wellness benefits.

• Flexible working arrangements.