Senior Enablement Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the enablement calendar and oversee the implementation of onboarding, training, certifications, and essential enablement initiatives.

• Handle project plans, timelines, communications, and logistics related to enablement programs.

• Ensure uniform execution of enablement initiatives across the SDR, Commercial, Enterprise, and Channel teams.

• Monitor program participation, completion rates, and overall adoption.

• Manage the administration, adoption, and operational efficiency of enablement platforms such as LMS, Gong, Letter AI, Highspot, among others.

• Create documentation and best practices illustrating how enablement tools facilitate learning and enhance seller productivity.

• Collaborate with RevOps and IT to assist with integrations, user provisioning, and ongoing system enhancements.

• Assess new tools and technologies aimed at improving the effectiveness of enablement.

• Develop dashboards and reporting systems to evaluate onboarding, certifications, training completions, engagement, and the overall effectiveness of enablement initiatives.

• Analyze data to pinpoint adoption gaps and suggest improvements.

• Provide regular reports and insights to the Enablement and Sales leadership teams.

• Continuously refine enablement processes based on feedback and performance metrics.

• Work closely with Sales Enablement, RevOps, Sales Leadership, Product Marketing, Product, and Technical teams to ensure successful program execution.

• Coordinate cross-functional dependencies to guarantee the smooth launch of enablement initiatives.

• Collect feedback from the field and recommend operational enhancements that improve the learner experience and program effectiveness.

• Assist in standardizing enablement processes and documentation throughout the organization.

⛳️ Requirements

• 4–7 years of experience in Sales Enablement, Enablement Operations, Learning Operations, Program Management, or a similar field.

• Proven experience managing enablement programs, systems, or operations within a B2B SaaS environment.

• Familiarity with administering or driving the adoption of enablement technologies such as LMS, Gong, Highspot, Letter AI, etc.

• Strong program management and organizational capabilities.

• Experience in measuring enablement effectiveness through comprehensive reporting and analytics.

• Excellent skills in cross-functional collaboration.

• Knowledge of AI-driven enablement and productivity tools.

• Prior experience in a rapidly growing SaaS or cybersecurity company is preferred.

🏝️ Benefits

• Inclusive Team: We value diversity and foster an inclusive culture where everyone can succeed.

• Growth Opportunities: Join a dynamic and expanding team with a wealth of career development prospects.

• Innovative Culture: Experience a collaborative environment that promotes creativity and innovative thinking.

• Hybrid & Remote Work: We support a blend of remote and hybrid work arrangements based on the role and location, including our Chicago office, where some positions require regular in-office attendance.

• Competitive Compensation: We provide a competitive salary, equity options, and a comprehensive benefits package. Our offerings include health, vision, and dental insurance for you and your family, a flexible vacation policy, and generous parental leave.