Team Lead – Remote Operations Center

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee and assist a team of ROC Controllers to guarantee the safe, dependable, and compliant daily operations of renewable generation assets, serving as the primary escalation point for complex or unusual incidents.

• Manage high-risk, non-routine operational situations independently, requiring expert knowledge of renewable generation, grid reliability, and control room functions.

• Organize and prioritize real-time controller tasks to effectively address alarms, outages, grid directives, and weather-related events.

• Ensure rigorous compliance with North American Electric Reliability Corp (NERC) reliability standards, Independent System Operators / Regional Transmission Organizations (ISO/RTO) requirements, and internal protocols, which include documentation, communication, and event reporting.

• Clearly communicate intricate operational updates to internal stakeholders, site teams, and external grid operators, particularly during critical or time-sensitive events.

• Participate in the creation and ongoing enhancement of control room procedures, tools, and operational best practices.

⛳️ Requirements

• A technical professional holding a degree or diploma (or equivalent experience) in engineering, business, or a related discipline.

• Proven experience in a 24/7 control room or renewable operations setting, with a minimum of 5 years in a similar operational capacity.

• Extensive knowledge of power generation, transmission/distribution systems, renewable technologies, and grid operations.

• Proficient in Supervisory Control and Data Acquisition (SCADA) systems, alarm management, data acquisition, and performance monitoring tools utilized in power generation environments.

• Comfortable working in highly regulated settings, possessing a solid understanding of NERC standards, International Organization for Standardization (ISO) market regulations, and compliance obligations.

• An effective communicator and problem-solver capable of leading through complex operational situations and collaborating with technical and cross-functional teams.

🏝️ Benefits

• A flexible benefits program that enables each employee to choose the level of coverage required for their family in the areas of health, dental, insurance, and disability.

• A paid maternity and parental leave program that provides up to 20 weeks of paid leave for birth parents and up to 12 weeks for other eligible parents, offering flexibility and support during this significant life event.

• Valuable retirement savings plans, including a savings plan with company stock as an investment option.

• Paid time off/vacation/sick days, in addition to paid personal days off (depending on location), and paid holidays.

• An Employee and Family Assistance Program.

• A Wellness Program focused on promoting healthier employees by providing tools, resources, and opportunities to enhance physical, mental, social, and financial well-being.