Team Lead, Fluent Commerce

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee the comprehensive implementation and support of Fluent Commerce OMS solutions.

• Create scalable, API-driven, and event-based OMS architectures.

• Establish solution blueprints that align with retail and eCommerce best practices.

• Evaluate solution designs, configurations, custom extensions, and integration methodologies.

• Ensure compliance with performance, security, scalability, and reliability standards.

• Lead, mentor, and direct a team of OMS developers and integration engineers.

• Offer hands-on technical guidance, architectural support, and code reviews.

• Maintain quality through design validation, testing governance, and release readiness.

• Propel Agile delivery practices, including sprint planning and execution.

• Manage integrations with enterprise and commerce systems such as:

• Payment gateways (PayPal, Adyen, Stripe)

• ERP systems (SAP, Oracle, etc.)

• Warehouse Management Systems (WMS)

• eCommerce platforms (Salesforce Commerce Cloud, Shopify, Magento)

• CRM and loyalty platforms.

• Collaborate extensively with REST APIs, JSON payloads, webhooks, and event-driven architectures.

• Ensure smooth and reliable data transitions between OMS and downstream/upstream systems.

• Convert intricate business requirements into effective technical designs.

• Conduct technical and solution workshops with client stakeholders.

• Provide guidance for production support, incident triage, and root cause analysis.

• Assist with pre-sales activities including solution development, estimations, and RFP responses.

⛳️ Requirements

• 8+ years of overall IT experience with enterprise systems.

• 3+ years of practical experience with Fluent Commerce OMS.

• Profound understanding of order lifecycle management and distributed order management (DOM).

• Expertise in returns, exchanges, cancellations, refunds, and inventory orchestration.

• Extensive experience with REST APIs, JSON, webhooks, and asynchronous integrations.

• Excellent debugging, troubleshooting, and root cause analysis abilities.

• Practical experience working within Agile / Scrum delivery models.

• Strong communication skills, with the ability to engage both technical and non-technical stakeholders.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible working hours and remote work options.

• Opportunities for professional development and career advancement.

• Supportive team environment and company culture.