Team Lead – EMPI Data Integrity

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Lead, mentor, and cultivate a team of EMPI Data Integrity Specialists.

• Oversee daily work queues, manage workload distribution, and prioritize operational tasks.

• Supervise the identification, investigation, and resolution of duplicate patient records, overlays and overlaps, registration discrepancies, as well as patient matching and identity issues.

• Act as the escalation point for complex and high-risk patient identity matters.

• Promote quality assurance, conduct audit activities, and monitor operational performance.

• Create and deliver training programs, standard operating procedures (SOPs), workflow documentation, and job aids.

• Collaborate with teams in Registration, Health Information Management, Clinical Operations, Clinical Informatics, Compliance, and IT.

• Assist in system implementations, application upgrades, Epic initiatives, LexisNexis enhancements, user acceptance testing (UAT), production validations, and go-live activities.

• Advocate for continuous improvement centered on patient matching accuracy, workflow optimization, and data integrity.

⛳️ Requirements

• Bachelor's degree in a healthcare-related field, such as Medical Technology / Medical Laboratory Science, Nursing, Physical Therapy, Occupational Therapy, Radiologic Technology, Pharmacy, Health Information Management, or other allied healthcare disciplines.

• 1–2 years of experience with healthcare registration systems, EMPI platforms, electronic health records (EHRs), or health information management (HIM) operations.

• 1–2 years of leadership, mentoring, coaching, or supervisory experience.

• Experience in supporting quality assurance, service level agreement (SLA) management, and workflow enhancement initiatives.

• Experience within large healthcare organizations or multi-facility settings.

• Preferred experience in Enterprise Master Patient Index (EMPI) operations.

• Preferred experience in patient identity management and medical record integrity.

• Preferred experience with Epic EHR.

• Preferred experience with LexisNexis EMPI solutions.

• Preferred understanding of healthcare interoperability concepts.

• Preferred experience with processes related to duplicates, overlays, overlaps, and reconciliation.

• Proficiency in Microsoft Excel, Outlook, and reporting tools.

🏝️ Benefits

• Competitive Total Rewards Package.

• Target variable incentives.

• Medical Plan (HMO) available from Day 1 of employment with free coverage for dependents.

• Life insurance.

• Paid Time-Off Benefits.

• Sick Leave Conversion.

• Night Differential offered.

• Employee Referral Program.

• All Mandatory Statutory Benefits.

• Opportunities for professional development and growth.

• Freedom to explore your professional interests.