Tax Credit & Rebate Operations Coordinator

This is a fully remote position, open to applicants in New Mexico.

📋 Description

• Evaluate finished projects for tax-credit/rebate eligibility and confirm that all documentation is complete.

• Reach out to homeowners to gather any missing information or necessary documents.

• Assemble, arrange, and submit application packets following company protocols.

• Monitor application statuses and follow up on any outstanding items.

• Keep records organized and up to date.

• Update customers on progress regularly.

• Collaborate with project managers to address any discrepancies.

• Assist in enhancing processes.

• Maintain a precise queue of pending applications and ensure each case moves toward resolution.

• Deliver timely responses to customers and ensure packages are complete with minimal errors.

⛳️ Requirements

• 1–2 years of relevant work experience.

• Strong organizational skills and keen attention to detail.

• Exceptional written and verbal communication abilities.

• Capability to manage multiple cases without overlooking details.

• Ability to work independently and efficiently.

• Professional management of confidential customer information.

• Reliable internet connection is a must.

• Dedicated workspace at home.

• Availability during Mountain Time business hours.

• Experience in insurance, mortgage/lending, title/escrow, healthcare administration, government/permit processing, utility rebates, construction/home-improvement administration, customer service/operations, or document-intensive administrative roles is a plus.

• Submission of a resume and a brief application note is required.

• Short aptitude assessment must be completed by selected applicants.

🏝️ Benefits

• Work fully remotely.

• Initial assignment for 90 days with the possibility of extension.

• Contribute to a growing home-improvement and solar company in New Mexico.

• No costs incurred by applicants for equipment, training, or background checks.