Systems Engineer – SD-WAN, SD-Branch

This is a fully remote position, open to applicants in Florida, +1 more state.

📋 Description

• Collaborate with Account teams to deliver technical systems engineering support for enterprise clients and channel partners.

• Serve as a trusted advisor to identify SD-WAN opportunities, gather WAN requirements, and design solutions that align with customers' technical and business goals.

• Offer advanced support to the sales team to promote successful sales of VeloCloud SD-WAN and campus solutions through channel partners and directly to end-customers.

• Conduct presentations, demonstrations, and engage in sales calls and discussions with prospects and customers.

• Design and architect VeloCloud SD-WAN networks and overall Arista solutions, offering technical recommendations and insights.

• Develop network designs using VeloCloud’s cloud-delivered architecture, Dynamic Multipath Optimization, and integrated security features.

• Lead the technical responses to RFIs, RFPs, and sales proposals.

• Convert complex customer WAN requirements into detailed VeloCloud and Arista network solutions.

• Execute Proof of Concept (PoC) initiatives, including hands-on testing to validate customer PoC setups.

• Provide technical training to VeloCloud prospects, customers, and channel partners.

• Address customer escalations by collaborating with engineering and technical support teams.

• Offer feedback to Engineering and Product Management regarding features that can enhance revenue.

⛳️ Requirements

• A BS/CS/CE technical degree or relevant experience is required.

• At least 7+ years of pre-sales experience with data centers, campus, WAN technologies, or Cloud services, especially through Value Added Resellers and Systems Integrators in the enterprise sector.

• Experience as a Technical Marketing Engineer, Sales Engineer, or Networking Engineer in the WAN networking domain, with hands-on experience managing POCs, field trials, and beta programs.

• Background in supporting sales personnel during pre-sales calls, which includes presenting technical solutions, conducting technical demonstrations, and providing technical context throughout the pre-sales cycle.

• In-depth knowledge in three or more of the following: Ethernet/LAN switching, IPSec, IP Routing (OSPF, BGP), TCP/IP, VxLAN, EVPN, Multicast, QoS, and SD-WAN technologies.

• Familiarity with cloud services and understanding how to enable routing functionality in Virtual Private Clouds from AWS, Azure, or GCP.

• Knowledge of automation tools such as REST API, Python scripting, and Ansible is a plus.

• Outstanding communication and listening skills, with the ability to build rapport and credibility with enterprise clients and channel partners.

• Capability to effectively and energetically present technology and business propositions to customers, peers, and management.

• Experience in selling or supporting the broader Arista campus portfolio, including switches, WiFi, and security solutions.

• Familiarity with Arista EOS and CloudVision for unified management and zero-touch operations.

• Network Industry Certification is a plus.

🏝️ Benefits

• Medical

• Dental

• Vision

• Wellbeing

• Tax savings

• Income protection