Systems Engineer II

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Design and implement solutions for both virtual and physical infrastructures across a range of operating systems.

• Oversee endpoint security for client systems through the deployment of software, installations, patch management, and security tools.

• Administer KACE/Tanium and Workspace One solutions across macOS, Windows, Ubuntu, and possibly mobile operating systems.

• Supervise endpoint security and manage EDR solutions such as CrowdStrike.

• Regulate browser functionality and security utilizing extensions and agents.

• Create custom scripts in PowerShell, Python, and BASH to facilitate software deployment.

• Implement Data Loss Prevention (DLP) and Endpoint Privileged Management (EPM) within a zero-trust framework.

• Produce technical documentation and procedural materials, including standard operating procedures (SOPs), architectural guides, administration manuals, and support guides.

• Manage and troubleshoot virtual machines operating on Windows and Ubuntu.

• Collaborate with the Enterprise Client Engineering team to enhance productivity and security while minimizing costs, downtime, and repetitive tasks.

⛳️ Requirements

• A minimum of 5 years of experience in engineering, administration, and UEM systems (KACE, JAMF, SCCM, Workspace One, Intune, etc.).

• High School Diploma or Bachelor’s Degree in a related discipline.

• At least 3 years of experience working with EDR and DLP security systems or managing related platforms such as CrowdStrike or Proofpoint.

• Proven experience in writing technical documentation and procedural materials for diverse audiences.

• Practical expertise with Windows, macOS, and Ubuntu operating systems.

• Proficiency in scripting and packaging implementation for macOS, Windows, and Ubuntu.

• Experience in managing and troubleshooting virtual machines on Windows and Ubuntu.

• Familiarity with KACE/Tanium and Workspace One.

• Demonstrated experience administering EDR solutions, including CrowdStrike.

• Knowledge of browser security extensions and agents.

• Experience with PowerShell, Python, and BASH scripting.

• Understanding of DLP and Endpoint Privileged Management (EPM) within a zero-trust model.

🏝️ Benefits

• Health, well-being, and financial benefits.

• FlexBase workplace flexibility: the option to work from home, in an office, or a combination of both.