Systems Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Provide technical support to the sales team in pre-sales, sales meetings, and post-sales processes.

• Assist in evaluating sales leads from a technical perspective.

• Execute presales activities, including crafting proposals, conducting demonstrations, and delivering presentations.

• Oversee the technical elements of customer sales cycles, from initial RFIs to RFPs and RFQs as needed.

• Generate tender documents, proposals, RFPs, RFIs, and POC demonstrations.

• Act as the primary technical resource during sales calls, educating clients on product features, specifications, functionality, and integration.

• Analyze customer needs, environments, and challenges.

• Suggest and deliver security solution designs and implementation strategies to clients.

• Serve as the lead technical contact for designated accounts following the sale.

• Collaborate with technical support and engineering teams to address, escalate, and resolve customer technical challenges.

⛳️ Requirements

• Experience in field sales.

• Background in technical/pre-sales support as a sales or systems engineer.

• Proficiency in administering LAN/WAN/Internet services.

• Experience managing mid-sized and large enterprise accounts.

• Familiarity with lab setup and proof-of-concept (POC) activities.

• Strong understanding of security solutions deployed in cloud settings such as AWS, Azure, Alibaba, and Google Cloud.

• Knowledge of SaaS solutions, orchestration, or multi-vendor integrated deployments.

• Experience with cybersecurity frameworks including NIST, MITRE ATT&CK, OWASP, and Cyber Kill Chain.

• Excellent expertise in networking and security solutions, covering Routing, Switching, VPN, Firewall, SD-WAN, Sandboxing, UEBA, application security, SASE, ZTNA, and EDR.

• Comprehensive knowledge of RADIUS, PKI, IKE, certificates, L2TP, IPsec, firewall, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.

• Experience with encryption and authentication technologies.

• Outstanding presentation skills.

• A Bachelor's degree.

🏝️ Benefits

• Reasonable accommodations available for qualified individuals with disabilities.

• Equal opportunity employer.

• Commitment to diversity and non-discrimination.