Systems Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Provide technical support to the sales team in pre-sales, sales discussions, and after-sales processes.

• Aid in the evaluation of sales leads from a technical perspective.

• Execute presales tasks such as creating proposals, conducting demonstrations, and delivering presentations.

• Manage the technical components of sales processes, from initial RFIs to RFPs and RFQs.

• Develop tender documents, proposals, RFPs, RFIs, and POC demonstrations.

• Act as the primary technical resource during sales calls, educating clients on features, specifications, functionality, and integration.

• Gain an understanding of customer needs, environments, and challenges.

• Recommend and design security solutions and implementation strategies for clients.

• Serve as the main technical contact for designated accounts concerning post-sales technical inquiries.

• Collaborate with technical support and engineering teams to escalate and resolve customer technical challenges.

⛳️ Requirements

• A Bachelor's Degree.

• Experience in field sales.

• Background in technical or pre-sales support as a sales or systems engineer.

• Familiarity with LAN/WAN/Internet services administration.

• Experience managing mid to large enterprise accounts.

• Knowledge in lab setup and proof-of-concept (POC) execution.

• Strong understanding of security solutions in cloud environments such as AWS, Azure, Alibaba, and Google Cloud.

• Awareness of SaaS solutions, orchestration, and multi-vendor integrated deployment.

• Familiarity with cybersecurity frameworks including NIST, MITRE ATT&CK, OWASP, and Cyber Kill Chain.

• Excellent skills in networking and security solutions, including Routing, Switching, VPN, Firewall, SDWAN, Sandboxing, UEBA, application security, SASE, ZTNA, and EDR.

• Comprehensive understanding of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewall, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES.

• Experience with encryption and authentication technologies.

• Outstanding presentation abilities.

🏝️ Benefits

• Reasonable accommodations for qualified individuals with disabilities.

• Equal opportunity employer.

• Commitment to diversity and protection of legally protected characteristics.