Systems Director – Conservation

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the product owner for the organization's CRM, project management platform, and other essential business systems.

• Create and implement a multi-year systems roadmap that aligns with strategic plan goals.

• Prioritize and execute system enhancements.

• Assess AI and emerging technologies, providing recommendations for solutions.

• Take responsibility for the configuration, structure, maintenance, access, templates, documentation, and standards for CRM and project management platforms.

• Ensure that systems are scalable, user-friendly, secure, and compliant with privacy and security regulations.

• Conduct audits of user access, permissions, and system controls.

• Collaborate across departments to enhance processes and convert operational needs into technology solutions.

• Design standardized workflows and identify opportunities for automation.

• Integrate CRM, project management, finance, communications, and data systems.

• Develop and sustain automations.

• Establish data governance practices.

• Create dashboards and reporting tools to aid decision-making.

• Lead the implementation of functionalities, upgrades, and releases.

• Develop training materials, documentation, and support resources.

• Coordinate testing, user acceptance, communications, and ongoing user support.

• Manage relationships with software vendors and implementation partners.

• Oversee licensing, product updates, and vendor performance.

• Assist with software evaluation, procurement, and future technology implementations.

⛳️ Requirements

• An Associate or Bachelor’s degree is required.

• Experience in systems management, product management, or a related field is preferred, particularly in a nonprofit or mission-driven organization.

• Hands-on experience with CRM management.

• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

• Proficiency with key enterprise software tools, such as accounting and budgeting software, project management software, and/or CRM.

• Experience in managing integrations is preferred.

• Outstanding organizational skills with a keen attention to detail and follow-through.

• Technical fluency with various software tools.

• Ability to balance competing needs and assess trade-offs.

• Strong written and verbal communication skills.

• Professional discretion and commitment to confidentiality.

• Capability to work with diverse personalities and work styles across all organizational levels.

• Ability to function independently as well as part of a cross-functional team.

• Systems thinking aptitude.

• Resourcefulness and reliability.

• Integrity and adaptability.

• Time management and project management skills.

• Collaboration and relationship-building abilities.

• Process-oriented with a mindset geared towards continuous improvement.

• Must be legally authorized to work as an employee in the United States.

🏝️ Benefits

• Medical, dental, vision, long-term and short-term disability, and life insurance.

• 3% employer contribution after one year of service.

• 100% vested upon participation.

• Four weeks of paid leave.

• Eleven paid holidays.

• Three floating holidays.

• Sick leave.

• Focus Fridays with no internal meetings.

• Opportunities for professional development.

• Home office stipend.

• Sabbatical leave every seven years.

• Paid parental leave of six weeks after one year of service.

• Reasonable accommodations for qualified individuals with disabilities.