Systems Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Ensure the effective operation, security, and continuous development of the company's systems and IT infrastructure.

• Administer, maintain, and provide assistance for the Softran system.

• Troubleshoot issues, execute system configurations, and assist users.

• Offer internal consulting services on Softran and other corporate systems.

• Ensure and monitor the integrity and availability of backups.

• Administer, organize, and maintain IT systems and infrastructure.

• Establish and uphold confidentiality, security, and access-control policies.

• Train and guide users on systems, best practices, and IT procedures.

• Ensure the quality, reliability, and integrity of information and data.

• Analyze internal processes to identify improvements, automation opportunities, and optimization initiatives.

• Assess information systems and recommend adjustments or solutions.

• Prepare technical assessments and studies to facilitate IT decision-making.

• Monitor trends, emerging technologies, and processes.

• Evaluate and recommend new technologies, taking into account costs, benefits, security, and applicability.

• Scope and evaluate hardware, software, network, and systems projects.

• Monitor technology suppliers and service providers.

• Document IT procedures, configurations, solutions, and processes.

• Monitor system performance and identify potential risks or failures.

• Support integration between business areas and technology solutions.

• Manage and oversee the IT team by assigning tasks, tracking requests, and providing technical guidance to team members.

⛳️ Requirements

• Bachelor’s degree.

• Graduate-level specialization or postgraduate degree.

• Proven experience in administering, maintaining, and supporting the Softran system.

• Knowledge of IT systems and infrastructure.

• Familiarity with backups, confidentiality, security, and access control.

• Ability to train and guide users effectively.

• Knowledge of hardware, software, networks, and systems.

• Ability to coordinate and oversee technology suppliers and service providers.

• Capability to manage and supervise an IT team.

• Availability to work remotely.

• Contractor engagement under a PJ arrangement.

🏝️ Benefits

• Health insurance.

• Dental insurance.

• Fuel allowance.

• Life insurance.

• Meal allowance.