Systems Administrator – Graduate

This is a fully remote position, open to applicants in India.

📋 Description

• You will assist the SQL Server Database Administration team with daily operational tasks.

• You will oversee SQL Server instances to guarantee database availability and perform health checks.

• You will conduct basic health assessments on SQL Server instances.

• You will monitor and respond to alerts pertaining to SQL Server.

• You will undertake basic troubleshooting for common SQL Server problems.

• You will help manage incidents and service requests via ticketing tools.

• You will execute initial issue analysis and elevate complex issues to senior staff.

• You will ensure incidents and service requests are resolved within specified SLA timelines.

• You will assist with SQL Server backup and restore operations under supervision.

• You will support routine maintenance activities.

• You will collaborate with senior DBAs during SQL Server patching and upgrade processes.

• You will assist with user access requests.

• You will maintain fundamental documentation and update runbooks for DBA operational functions.

• You will adhere to standard operating procedures, security policies, and compliance guidelines.

⛳️ Requirements

• Bachelor’s degree in computer science, Software Engineering, or a related field, or equivalent practical experience.

• 0–1 year of experience in IT support, database support, or similar roles.

• Recent graduates with basic SQL knowledge and relevant training/certifications are encouraged to apply.

• Basic understanding of Microsoft SQL Server and MySQL.

• Fundamental SQL skills: SELECT, INSERT, UPDATE, DELETE.

• Basic awareness of:

• Databases and tables.

• Backups and restores (conceptual understanding).

• Database availability and performance (high level).

• Basic understanding of Windows Server concepts.

• Basic understanding of RDBMS concepts (tables, indexes, constraints, joins).

• Basic knowledge of Microsoft SQL Server and SQL/T-SQL.

• Familiarity with SQL Server Management Studio (SSMS).

• Willingness to work in rotational shifts and an on-call support model.

• Strong desire to learn and grow in database administration.

• Basic problem-solving and analytical abilities.

• Capability to follow instructions and standard operating procedures (SOPs).

• Good communication skills.

• Team-oriented with a positive attitude.

• Nice to Have: Basic understanding of MySQL.

• Any SQL Server or database-related certification.

• Exposure to ITIL or production support concepts.

🏝️ Benefits

• Work from Home, in-office, or hybrid options available.

• Employee Belonging Groups.

• Healthcare benefits: Dental, Medical, and Vision.

• Paid Vacation, Volunteer, and Holiday Time Off.