Systems Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, maintain, and provide support for the organization's IT infrastructure, enterprise applications, and business systems.

• Install, configure, maintain, and support Windows servers, desktops, laptops, and enterprise applications.

• Manage and troubleshoot network infrastructure, which includes switches, routers, firewalls, wireless networks, and VPN connectivity.

• Monitor system performance, availability, and network health to ensure reliability and security.

• Maintain and support Active Directory, Group Policy, DNS, DHCP, and identity management services.

• Assist in disaster recovery planning, data backup processes, and business continuity initiatives.

• Manage user accounts, permissions, and access controls in line with company security policies.

• Provide support, maintenance, and troubleshooting for ERP systems, CIS applications, and other critical business software platforms.

• Collaborate with business stakeholders to identify, troubleshoot, and resolve application and data-related issues.

• Administer and support SQL Server environments.

• Develop, modify, and troubleshoot SQL queries, reports, and data integrations.

• Administer and support Microsoft Azure cloud infrastructure.

• Deliver Tier 2 and Tier 3 technical support for hardware, software, network, application, and database issues.

• Implement and uphold cybersecurity controls.

• Document application configurations, workflows, and support procedures.

• Work collaboratively with IT leadership and business departments on technology projects, upgrades, and strategic initiatives.

⛳️ Requirements

• Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or an equivalent combination of education and experience.

• A minimum of 3–5 years of experience in systems administration, network administration, or enterprise application support.

• Experience supporting Microsoft Windows Server environments, Windows 10/11, Microsoft 365, and Microsoft Azure.

• Experience with ERP systems, CIS applications, and enterprise business software.

• Experience in administering and supporting Microsoft SQL Server environments.

• Proficient knowledge of SQL query development, database administration concepts, reporting, and data integration processes.

• Experience with virtualization technologies such as VMware.

• Relevant certifications such as Microsoft Azure Administrator (AZ-104), Microsoft Certified Systems Engineer (MCSE), CompTIA Network+, Security+, or equivalent certifications are preferred.

🏝️ Benefits

• Flexibility to travel up to 40% within the Mountain and Pacific regions.

• Technical guidance and training for end users as required.

• Opportunities for professional development.